Legal
Text Message Terms
How the Easy Impound Account Alerts text message program works: what we send, how you opt in, how to stop, and how we protect your mobile number.
1. The program
Program name: Easy Impound Account Alerts. Sender: Easy Impound, a trade name of ON-Time Prop Pay LLC, a property tax and insurance payment platform.
Customers who opt in receive account notifications by text message about the property tax and insurance payments we manage for them:
- Payment alerts — confirmation that a scheduled property tax or insurance payment was made.
- Insufficient-balance notices — a warning when a scheduled monthly deposit cannot be completed.
- Security notices — alerts about sign-ins and changes to your account.
- Renewal reminders — reminders when an insurance policy renewal or tax bill needs your attention.
We do not send marketing or promotional text messages through this program.
2. How to opt in
You opt in online, on the Easy Impound website, when you create your account or later from Account Settings. You enter your mobile number and check a box that is not checked in advance. The box reads:
Consent to receive text messages is not a condition of purchasing or using any Easy Impound product or service. If you do not opt in, you still receive every account notice by email.
After you opt in, we send one confirmation message: “Easy Impound: You’re subscribed to account alerts. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to cancel.”
3. Message frequency and cost
Message frequency varies with your account activity — typically a few messages a month. During an insufficient-balance event you may receive up to one message per day for up to 14 days, or until the scheduled deposit completes.
Message and data rates may apply, depending on your mobile plan. Easy Impound does not charge for text messages.
4. How to stop and get help
To stop: reply STOP to any message. You will receive one final message confirming that you have been unsubscribed, and no further text messages will be sent. You may also opt out by any other reasonable means, including turning off text alerts in Account Settings or emailing support@easyimpound.com. After you opt out, required account notices continue by email; opting out of texts never affects your service. To rejoin, reply START or turn text alerts back on in Account Settings.
For help: reply HELP to any message, email support@easyimpound.com, or call (307) 249-4185.
Mobile carriers are not liable for delayed or undelivered messages.
5. Your mobile information
We use your mobile number only to send the account messages you agreed to receive. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as the provider that delivers our text messages and customer service, is permitted. All other categories of sharing exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Our full data practices are described in our Privacy Policy. These Text Message Terms are part of the Easy Impound Terms of Service.